Privacy notice
How Mind Query Hub collects, uses, and retains personal data from website visitors and inquiry forms.
Data controller
Mind Query Hub is the data controller for personal data collected through https://mindquery-hub.digital.
Contact: info@mindquery-hub.digital
Address: Level 9, 52 Wireless Road, Pathum Wan, Bangkok 10330
Phone: +66 2 555 8590
Data we collect
- Inquiry form data — name, email, selected engagement type, optional scope notes, and message content you choose to send.
- Technical data — standard server logs (IP address, browser type, pages requested, timestamps) needed to operate and secure the site.
- Cookie data — as described in our cookies policy, depending on your consent choice.
We do not ask you to upload full customer KYC files through the public website form.
Purposes
- Responding to audit and engagement inquiries
- Scheduling scoping conversations
- Maintaining site security and diagnosing faults
- Understanding aggregate page usage when analytics cookies are accepted
Legal bases
We process inquiry data because you request a response (pre-contractual steps) and because we have a legitimate interest in operating a professional practice website securely. Cookie analytics run only with consent where required.
Retention
- Inquiry messages: kept up to 24 months after the last correspondence, unless a signed engagement requires a longer professional retention period.
- Server logs: typically rotated within 90 days.
- Cookie consent choice: stored in your browser until you clear it.
Engagement workpapers for signed audits follow retention terms in the engagement letter, which may be longer than website inquiry retention.
Sharing
We use hosting and email providers who process data on our instructions. We do not sell personal data. We may disclose information if required by Thai law or lawful authority request.
International transfers
Our primary operations are in Thailand. If a provider stores or processes data outside Thailand, we take reasonable contractual and technical steps appropriate to the sensitivity of the data and applicable requirements.
Your rights
Subject to Thai personal data protection law, you may request access, correction, deletion, or restriction of personal data we hold about you, and you may object to certain processing. To exercise rights, email info@mindquery-hub.digital. You may also lodge a complaint with the relevant supervisory authority in Thailand.
Children
This site is directed at professional audiences. We do not knowingly collect data from children.
Updates
We may revise this notice; the published date of change will be reflected by updating this page.